Shipping Policy

(Physical & Digital Products)

Order Processing

Physical product orders are processed within 1-3 business days, excluding weekends and holidays, unless otherwise stated.

Shipping & Delivery

Shipping rates are calculated at checkout. Delivery times are estimates and not guaranteed. Bougie Frog Lifestyle & Travel Co is not responsible for carrier delays or delivery disruptions.

Address Accuracy

Clients are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to client error are not eligible for refunds or replacements.

Lost or Damaged Packages

Claims for lost or damaged packages must be submitted within 7 days of delivery confirmation. Resolution is subject to carrier investigation and determination.

Digital Products

All digital products are delivered electronically and are non-refundable due to immediate access and intellectual property protection.

Contact Information

For questions regarding these policies, please contact:

Email: info@shopbougiefrog.com